What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Merge jotform accounts?

    Asked by jrooney on October 21, 2015 at 03:08 PM

    Hi,

    I would like to merge this account with another of mine so I don't have to pay premium for two separate accounts. Is this possible?

    Thank you,

    Josiah

    JotForm thank another
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    JotForm Support

    Answered by david on October 21, 2015 at 04:34 PM

    Hi,

    We can indeed move your forms and submission from one account to another.  If there are files uploaded with your forms, it may cause some issues with the files, however, if not, there should be no problem doing so.

    Let us know the account you would like your forms moved to and we will be happy to take care of it for you.

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    Answered by jrooney on October 21, 2015 at 04:54 PM

    Hi David, the other account is under admin@optirev.net. I would like to move all forms and submissions from this account to that one, please.

    Thank you

    Edit: Will I need to update forms on any of my sites after this is done?

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    JotForm Support

    Answered by david on October 21, 2015 at 06:09 PM

    I have moved all your forms to the OptiRev account associated with the email address you referenced.  If you have them share the forms with you as a sub-user, you will have access to them from your account once again:

    http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User