JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You may be required to share some forms with your team members/departments/etc to edit them or only viewing the submissions. The sub-account users are also having Free accounts in which they can see your shared forms from their account to manage them as per the rights given by you.
Please take a look at the following guide that can explain about sub-account users.
Please be noted that the number of sub-account users can be created in your account may vary from different subscription plans.
Hope this information helps!