What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Need Jotform website update

    Asked by vdauman on October 22, 2015 at 03:48 AM

    Dear Jotform team,

    We cannot access your website.  The embedded forms in our websites do not function.  Please let us know if you are having a downtime and please resolve this issue.  We have a silver subscription.


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    Answered by Sammy on October 22, 2015 at 05:38 AM

    Apologies for the inconvenience being caused by this.

    Our website and services are up and running normally, I have checked your account and it appears active with no issues.

    I'm also able to access your forms.

    Could kindly let us know what type of message you are receiving, a screenshot will also be helpful.

    Once again sorry for the inconvenience caused.