What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Password protect submission

    Asked by mazmcewan on October 22, 2015 at 08:34 AM

    Hi,

    We have a number of people with access to one jot form account (where we have multiple forms).

    We are about to use a form that's submissions are confidential and would like to password protect that one forms submissions so that only the person with the password can view them.

    Is this possible?

    If not, I'm assuming we'd need to make an entirely separate jot form account just to do this? If so is there any way of copying the form ive already created over to the new account?

    Thanks.

    password protect protect Submissions thanks
  • Profile Image
    JotForm Support

    Answered by beril on October 22, 2015 at 10:54 AM

    Hi,

    You can create new account for Jotform so others couldn't access the other accounts and form.

    In addition to that, you can create sub-user for other account, and also permit for selected forms.

    However, as a Premium account, you can create up to 3 more sub accounts.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • Profile Image

    Answered by mazmcewan on October 22, 2015 at 11:21 AM

    Thanks for that - The thing is I am the account holder but we have a confidential form where only my boss should see the submissions.

    If i create my boss as a sub user, I can still see the form..

    a) am i able to export the form details and recreate it under his sub user account? If so will that mean only he can see the submissions?

    b) am i able to create a sutures as myself, then change the username of my account over to him so he has access to everything and ill only have access to the shared forms?

    Cheers

  • Profile Image
    JotForm Support

    Answered by Boris on October 22, 2015 at 02:12 PM

    The only way to have submissions only accessible by your boss is if your boss has a JotForm account which owns that form. In other words, the form owner (in this case, you) will always be able to see submissions made to his forms, as long as the form is under his (your) account.

    We actually have several alternatives here available for you.

    1. We can move/transfer the form from your JotForm account to the account of your boss. By moving the form to his account, any submissions made to that form will be moved together with the form. When a form is moved to his account, your boss becomes the owner of that form, and only he will have access to submissions made to the form.

    2. Similarly to option one, your boss can also clone the form into his account. This way, he will have a duplicate of your form, but the submissions that were made on your form will remain in your account, and he would be starting off without any submissions on his form.

    An important note for both methods above is that the form will then have submission limits from his account, which means that if he remains on a free pricing plan, the form will only be able to receive up to 100 submissions per month.

    If you want us to move your form to another account, please let us know which form you would like to have moved, and his JotForm username that we would be moving your form to, and we will be happy to help. We will await your response.