What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Changing the file upload size limits

    Asked by Glenn Marino  on October 22, 2015 at 09:56 AM

    We have one form created for our propheticsgallery.com website where artisans submit JPEG images of their art for us to sell. Question, is there a size limit when they CHOOSE FILE from their hard drive and attach it to the form? It appears one artist tried to submit a rather large file, over 40 mg, which is the higher resolution we need, and it failed to upload. Thanks

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Jan on October 22, 2015 at 12:50 PM

    You can actually change the file upload size limit. Please refer to this guide: http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    When it failed to upload, did you see or got any error message?

    For JotForm, the maximum file upload is up to 1GB or less per file.

    Hope  this helps. Thank you.