What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Bronze Plan

    Asked by jphughes21 on October 22, 2015 at 10:29 AM

    Good morning - the other day I was notified that my jotform account was almost to full capacity for accepting payments with the free plan - I immediately upgraded to the bronze plan and the the funds have been deducted from my account - I just received an additional notice that my account is nearing full capacity and when I log in it shows that I have the "free" plan - can you please ensure that the bronze plan is on my account ASAP. 

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    JotForm Support

    Answered by paulsimpson on October 22, 2015 at 01:12 PM

    Hi there,

    Please accept our apologies for this mistake. I can confirm we received your payment on 20th Oct and your plan is now fully activated on our Bronze plan.