Why doesn't my submissions # match the # of emails I've collected?

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    Asked on October 22, 2015 at 10:51 AM

    So in my forms, it says that I have about 600 submissions.  But when I click on "view submissions" and get my email list, there are only 199 people listed with their email address?

    What is going on?  shouldn't those numbers be the same?

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    Answered on October 22, 2015 at 01:28 PM

    We apologize for the inconvenience, this issue happened due to a database maintenance, I have put your account to sync with our database, this will be solve within a few minutes, an hour max.

    Please let know if you need anything else, we will be glad to assist you.