What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I getting an email saying I'm over quota?

    Asked by 307events on October 22, 2015 at 10:52 AM

    I've only received 31 submissions this month but I received an email saying I'm over quota. When i logged in to check, it says 158.


    Please don't disable my account. I am not over quota.

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    JotForm Support

    Answered by Welvin on October 22, 2015 at 01:42 PM

    Our apologies. I've fixed this for you by correcting the count and reactivating your account. You forms should be up now.