What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to align text with label

    Asked by Ilana on October 22, 2015 at 11:21 AM
    I need to get the text to align with the heading now - see screenshot
    attached.
    I had a black box around each of the items, but it doesn't seem to appear.
  • Profile Image
    JotForm Support

    Answered by beril on October 22, 2015 at 11:27 AM

    Hi again

    When I cloned and tested your form, text is already aligned with label on my side.

    I will research what is the difference with cloned form and your form then I will inform you.

    Thank you.

  • Profile Image

    Answered by Ilana  on October 22, 2015 at 11:28 AM

    you can see the live form here - it is not aligned http://ilanagriffo.com/CONTACT

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    JotForm Support

    Answered by beril on October 22, 2015 at 11:35 AM

    Hi,

    I've checked it and I see there is a failure on your form.

    Please, give me sometime for tying to solve the issue.

    I will inform you as soon as possible.

    Thank you.

  • Profile Image
    JotForm Support

    Answered by beril on October 22, 2015 at 02:49 PM

    Hi,

    This form is on the  guest account. Can you provide us your user name?

    I will check this form on your account. I will wait for your response.

    Thank you.

  • Profile Image

    Answered by ilanagriffo on October 22, 2015 at 03:24 PM

    Thanks. Ilanagriffo - ilanagriffo@gmail.com

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    JotForm Support

    Answered by beril on October 22, 2015 at 04:58 PM

    Hi, 

    Thank you for your quick response.

    I see that, your fields are strange. I am not able to edit your questions.

     

     

    I have created new form for testing, I dıd not reproduce same issue in new form.

     

    I created new form for you. You can make arrangements what you want on it.

    https://form.jotform.com/52945966151969

    Feel free to clone it.

    http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    To avoid it happening in future, I would suggest you embedding your form with IFrame Method.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    If you have any questıon or issues, please do not hesitate contacting us. We will be glad to assist you

  • Profile Image

    Answered by ilanagriffo on October 23, 2015 at 09:02 AM

    Thank you! How can I embed the one you made into my site?

     

    Thanks!

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    JotForm Support

    Answered by beril on October 23, 2015 at 09:22 AM

    Hi,

    You are kindly welcome=) I am happy to hear that the problem is resolved for you.

    I've cloned form which is https://form.jotform.com/52945966151969 to your account.

    You can embed your form to your website easily with Iframe method.

    Please, check the guide below:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Let us know, if you have any question or issues.

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    Answered by ilanagriffo on October 23, 2015 at 10:15 AM

    Thank you so much!

     

    Just one last round if possible!

    The field for name seems to overlap with "email" and when I change the width it doesn't move.

    The "details" box should fill the whole width - that way everything is aligned.

    And when i try to embed it - it has a lot of white space a the top, and the form doesn't seem to be centered under the "contact" - is it possible to change that?


    Thanks!

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    JotForm Support

    Answered by beril on October 23, 2015 at 11:20 AM

    Hi,

    You are welcome=) 

    Let me try to figure out the cause of this issue. I will get back to you on this soon.

    Thank you.

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    JotForm Support

    Answered by beril on October 23, 2015 at 11:28 AM

    Hi,

    I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there:

    http://www.jotform.com/answers/688547

    Thank you

  • Profile Image
    JotForm Support

    Answered by beril on October 23, 2015 at 05:30 PM

    Hi,

    I am sorry for late response. I added the css code to your form on your account.

     

     

    I hope it will work out well for you.

    Let us know, if you have any questıon or issues, we will be glad to assist you.