What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am not receiving the password reset email

    Asked by Caleb  on October 22, 2015 at 11:24 AM

    For some reason I am not receiving the email password reset.  Can you please update the email address for this account to ckinch@aquascienceaz.com


    Thank you.

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    JotForm Support

    Answered by david on October 22, 2015 at 02:03 PM


    The email address associated with your account is "info@aquascienceaz.com".  I sent the password reset email to that address and it looks to have been sent successfully.  Check your inbox to see if it has.

    If it still has not, let us know and we will be happy to see what else we can do.