What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My email form seems to not capture emails. I'm just getting blanks.

    Asked by charmandstrange on January 17, 2012 at 12:05 PM

    It is working on my computer but not on others. When they enter email address it says "please enter an email address" when they ad email address.  If they ad nothing it goes through.  I am losing all my potential contacts!  Olease help I have a major even tonight that I need it working for.

    Page URL:
    http://charmandstrangejewelry.com/

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    Answered by fxr on January 17, 2012 at 05:55 PM

    Where is the JotForm form on your website? I can't seem to find it.