What happens when I reach my plan limit?

  • Profile Image
    Asked on October 22, 2015 at 12:23 PM

    If I take a Bronze plan but find out I really need a Silver plan.  Does the site just shut down when it reaches 1000 submissions or is it automatically upgraded to Silver for that month?

  • Profile Image
    Answered on October 22, 2015 at 12:45 PM


    JotForm will warn you with the email when you reach your limits. Once you reach the limit of your plan, you won't be able to receive more submissions until system resets your monthly submission limits. If you reach 1000 submissions, you can upgrade your account to a Silver plan before system disable your account.

    Hope this helps. Please feel free to contact us for any further assistance.

    Thank you!