What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens when I reach my plan limit?

    Asked by vglockwood on October 22, 2015 at 12:23 PM

    If I take a Bronze plan but find out I really need a Silver plan.  Does the site just shut down when it reaches 1000 submissions or is it automatically upgraded to Silver for that month?

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    JotForm Developer

    Answered by irem on October 22, 2015 at 12:45 PM


    JotForm will warn you with the email when you reach your limits. Once you reach the limit of your plan, you won't be able to receive more submissions until system resets your monthly submission limits. If you reach 1000 submissions, you can upgrade your account to a Silver plan before system disable your account.

    Hope this helps. Please feel free to contact us for any further assistance.

    Thank you!