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    Saving form as a PDF file in Google Chrome

    Asked by NEMSSupervisor on October 22, 2015 at 03:45 PM

    I have two questions for you.  I have created a form and selected create PDF and this is the error message I get

    This XML file does not appear to have any style information associated with it. The document tree is shown below.
     
    AccessDenied
    Access Denied
    F4937CB3D4818807
     
    HuO3GpEbDXeIfIiMu5TjXkbVsbVkdrSeG8wNbmwphCxmc7cdJ07TOYagsQGv3GECcrMdgBmZYuk=
     
     
     
    Not sure why however I would like your help if I can.  This will likely be a problem in both the forms created as the second form is a clone of the first.  
     
    Also I do not really need a fillable pdf just want the form as it looks in pdf formate as not all the fields show up in the other form I created and not all the labels appear either.  
     
    This is the form that will not present all fields and labels https://form.jotform.com/52814112890250
     
    These are the two forms that have the error message above
     
     
    Any help would be appreciated
    pdf form create pdf save as pdf
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    JotForm Support

    Answered by Mike on October 22, 2015 at 06:53 PM

    Thank you for contacting us.

    The error is most likely related to the complex form layout. If the fillable PDF is not required, I would like to recommend you to create form PDF file by printing it to the PDF (in Google Chrome go to the Print and then use a Save as PDF option).

    How to Save a Web Page as a PDF in Google Chrome

    Please give it a try and let us know if you need any further assistance. We will be happy to help.