What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Alternate "thank you" pages?

    Asked by franklinfirst on October 22, 2015 at 04:55 PM

    Does Jotforms offer a form where the "thank you" confirmation page varies depending on user input? For example, if a user rates their experience as "poor" to "average" (1-3 stars) they are taken to one page, but if they rate their experience as "good" to "excellent" (4 -5 stars) they are taken to an alternate version of our thank you confirmation page

  • Profile Image

    Answered by Boris on October 22, 2015 at 08:54 PM

    Yes, you can achieve this by using Conditional Logic, and using the rules to either change the Thank You message or URL, depending on whether you want to display a different text or a different URL to your users based on their answers on your form.

    You can access conditions by going to Setup & Embed > Conditions > New Condition / Change Thank You message (or URL, depending on your needs). Please refer to the images below for visual guidance:

    Here is a sample form where you will be redirected to different URLs based on your selection on the form: https://form.jotformpro.com/52948450086967

    You can clone that form into your account for closer inspection into how it is set up. Please let us know if you need further assistance, and we will be happy to help.