What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cancel subscription

    Asked by danieloleary on October 23, 2015 at 10:38 AM

    Hi there, I need to cancel my subscription before it renews, OR transfer ownership to another person on my team at Box. 


    Can you help me do that?

  • Profile Image
    JotForm Developer

    Answered by mert on October 23, 2015 at 10:54 AM

    Hi there,

    I checked your account and found that you've already cancelled your subscription and scheduled the downgrade on 2015-10-31.

    After that date, your account will be downgraded to free and you will be never charged for renew.


    If you need more information, please let us know.