Cancel subscription

  • Profile Image
    Asked on October 23, 2015 at 10:38 AM

    Hi there, I need to cancel my subscription before it renews, OR transfer ownership to another person on my team at Box. 


    Can you help me do that?

  • Profile Image
    Answered on October 23, 2015 at 10:54 AM

    Hi there,

    I checked your account and found that you've already cancelled your subscription and scheduled the downgrade on 2015-10-31.

    After that date, your account will be downgraded to free and you will be never charged for renew.


    If you need more information, please let us know.