What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Completed Surveys should be e-mailed to me automatically.

    Asked by edelisle on October 23, 2015 at 11:05 AM

    When a survey was completed it was e-mail to me automatically.  This has stopped.  How can I make sure this is happening?

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    JotForm Support

    Answered by david on October 23, 2015 at 01:39 PM


    It appears as though your address was rejecting the email due to being unable to accept them.  The error returned is that you inbox was over its quota.  Too many were rejected resulting in your address being placed on our bounce list:

    I removed your address from the list and the emails should attempt to send once again.  Make sure your address is able to accept emails and you should receive them again without issue.