Completed Surveys should be e-mailed to me automatically.

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    edelisle
    Asked on October 23, 2015 at 11:05 AM

    When a survey was completed it was e-mail to me automatically.  This has stopped.  How can I make sure this is happening?

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    david
    Answered on October 23, 2015 at 01:39 PM

    Hi,

    It appears as though your address was rejecting the email due to being unable to accept them.  The error returned is that you inbox was over its quota.  Too many were rejected resulting in your address being placed on our bounce list:

    I removed your address from the list and the emails should attempt to send once again.  Make sure your address is able to accept emails and you should receive them again without issue.