What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    logos not showing up on form

    Asked by mikewilson81 on January 17, 2012 at 07:04 PM

    for some reason one of my logos are not showing up on my form, tried both image upload and url options, both same result, viewing the form on multiple mobile devices, same issue on all of them.

    Page URL:
    http://www.jotform.com/form/13474158256?session=mikewilson81@gmail.com

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    JotForm Support

    Answered by liyam on January 17, 2012 at 08:29 PM

    May we know which logo is the one not appearing properly?  So far I'm seeing all three images in the form.

  • Profile Image

    Answered by mikewilson81 on January 17, 2012 at 08:41 PM
    The one at the top, the same logo is not showing up on one of my other
    forms either.
    Thanks,
    Mike
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    JotForm Support

    Answered by liyam on January 17, 2012 at 09:17 PM

    So far it appears on my view but unfortunately, it takes so long to load.  What I can suggest is replace that image with a smaller one rather than scaling down a big image.

    Please let us know if you have other questions or concerns.