Condition wizard: Setting payment tool option as a value in condition statement

  • chanellno1
    Asked on October 23, 2015 at 4:32 PM

    Am I missing something here?

     

    I have three check boxes. If option 2 or 3 is selected I want the Health concerns field to appear.

     

    Currently, the health concern field appears as soon as the form loads.. It should only show if a person has selected an option that includes an appointment.

     

    What Am I doing wrong?

     

    Thanks

  • Mike_G JotForm Support
    Replied on October 23, 2015 at 7:12 PM

    I believe you are pertaining to the checkboxes within the PayPal payment tool, correct?

    Condition wizard: Setting payment tool option as a value in condition statement Image 1 Screenshot 40

    I checked the condition you set to show/hide the "Health Concern" text area field. I can see that you've used "input_70_1003" for the value that needs to be checked if the "Choose Your Option" payment field is not equal to it.

    Since on your form 1003 represent the first option, 1004 represent the second option and 1005 represent the third option.

    Condition wizard: Setting payment tool option as a value in condition statement Image 2 Screenshot 51

    I would suggest you recreate your condition to this:

    Condition wizard: Setting payment tool option as a value in condition statement Image 3 Screenshot 62

    I have cloned your form and here's the form I used for testing: https://form.jotform.com/52956932757976

    I hope this helps. Let us know if you have any questions. Thank you.

     

  • chanellno1
    Replied on October 23, 2015 at 11:44 PM

    Thank you very much.