Condition wizard: Setting payment tool option as a value in condition statement

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    chanellno1
    Asked on October 23, 2015 at 04:32 PM

    Am I missing something here?

     

    I have three check boxes. If option 2 or 3 is selected I want the Health concerns field to appear.

     

    Currently, the health concern field appears as soon as the form loads.. It should only show if a person has selected an option that includes an appointment.

     

    What Am I doing wrong?

     

    Thanks

  • Profile Image
    Mike_G
    Answered on October 23, 2015 at 07:12 PM

    I believe you are pertaining to the checkboxes within the PayPal payment tool, correct?

    I checked the condition you set to show/hide the "Health Concern" text area field. I can see that you've used "input_70_1003" for the value that needs to be checked if the "Choose Your Option" payment field is not equal to it.

    Since on your form 1003 represent the first option, 1004 represent the second option and 1005 represent the third option.

    I would suggest you recreate your condition to this:

    I have cloned your form and here's the form I used for testing: https://form.jotform.com/52956932757976

    I hope this helps. Let us know if you have any questions. Thank you.

     

  • Profile Image
    chanellno1
    Answered on October 23, 2015 at 11:44 PM

    Thank you very much.

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    omur
    Answered on October 28, 2015 at 07:13 AM

    Hello chanellno1,

    I've since updated our code and you can now select products now properly. I tested your form and I can see that it is working as it should.

    Feel free to write us if you experience problems.

    Thank you