What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't connect JotForm to Zapier

    Asked by nick_blink on October 23, 2015 at 05:08 PM

    Hello - I'm trying to connect JotForm to Zapier and I get the error "Authorization failed: you are not authorized to use (/user/forms)

    Any thoughts? Does Zapier integration not work for free accounts?

    Thanks in advance,


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    JotForm Support

    Answered by Mike on October 23, 2015 at 07:16 PM

    Thank you for contacting us.

    Zapier and other integrations should work with our free accounts.

    We were able to reproduce the error and now this issue has been escalated to our Development Team.

    We will keep you updated via this thread.

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    Answered by nick_blink on October 26, 2015 at 08:37 AM

    Many thanks!