Form Style does not show up

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    Asked on October 23, 2015 at 06:23 PM

    I have a form that i had created in an older version of Jotform through the school (Greenville College).  I made an adjustment and it no longer works-- I get and "Oops!  Form not found."  Error.

    I have another account for other processes through your site and so i decided to re-create the older form (and update it some) in this account.  However-- when trying to do this, the menu/Tab with Form Style: Background does not show up and I can't find a way to get that.

    If you can help me with that, then I should be able to do the rest as the other items needed would show up as well. All the tools to the left show up -- just not the Form Styles-- which is needed for me to continue.

    Thanks for the help.   Since my other form went down, none of my students can use it to reserve studio time for school projects and so I am a bit stuck until I get this fixed.


    Any help is greatly appreciated.



    Just in case, here is my old form address:

    If I could clone this and then make some adjustments, that would save a lot of time as well.

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    Answered on October 24, 2015 at 06:29 AM

    I can see that the actual form has been deleted:

    You can usually try using our method How to Clone an Existing Form from a URL, but I can see that the result of cloning that particular form is not nearly as good as teh form that you have already re-created is.

    For this reason, it may be better to actually continue re-creating the form from the beginning, as you have set out to do. In order to access form styles, you can go to Setup & Embed > Preferences > Form Styles (or Field Styles, depending on your needs), as depicted in the following screenshot:

    If you need further customization abilities on your form, you can also open the Designer:

    The Designer offers much more advanced styling options, as depicted in the image below:

    Please let us know if you need further assistance, and we will be happy to help.