What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problems connecting Jotform and Base thru Zapier

    Asked by saynils5050 on October 23, 2015 at 09:04 PM

    Whenever I try to connect to my Jotform account through Zapier, it asks me to "test" my account, then "continue". When I press "test" my Jotform account, I get the following error:


    We hit an error adding your new account

    authorization failed: You're not authorized to use (/user/forms) What To Do Next Make sure you click "Allow" or "Accept" on the permission popup Double check your Account has the correct permissions Check out our help docs for more information

    PLEASE HELP!!! It's driving me nuts!!!

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    JotForm Support

    Answered by EltonCris on October 24, 2015 at 12:33 PM


    May we know if you are still experiencing this problem?

    I have tried it here and I am able to connect my account. The authorization was successful.

    Please try it again and let us know if you are still  having difficulties. Thanks!