What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Some buggy problems in form building interface and published form on multiple devices

    Asked by shift  on October 24, 2015 at 05:09 AM

    I cannot drag and drop items in the form except options within multiple choice questions. No other drag and drop feature works. When i published my form, it crashed on 2 devices when i tried to test it. Once it loaded the 3rd or 4th page and gave no option to move to the next page. Other times it just wouldnt load a page and deleted all entries when I hit the back button. Is there a way to inregrae cookies for auto filling or saving data in incompleted forms? The devices are a chromebook and an android lg leon.

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    JotForm Support

    Answered by jonathan on October 24, 2015 at 07:47 PM


    I check your jotform https://form.jotform.com/52957091505156 on your website  and it was working just fine.


    I also test the Form Builder using your account/username doulashift   but I could not reproduce the issue your reported so far.

    You can check the image below when I was testing the Form Builder.

    Can you please check again. Let us know if issue persist.

    It will also help us check on the problem if you can share to us some screenshot image of how the issue happens on your side.