The Embedded Form is not visible on the website

  • IPGProduction
    Asked on October 24, 2015 at 6:32 AM
    This link is not possible to view the module.
    http://www.039allestimenti.com/contatti/preventivi.html
    and
    http://www.039allestimenti.com/EN/contacts/quotes.html
    I did some tests this morning. At first they are seen then nothing. I can get information?
    Thanks

    Franco Cardone
    Page URL: http://www.039allestimenti.com/contatti/preventivi.html
  • jonathan
    Replied on October 24, 2015 at 8:40 PM

    I was able to see the issue as well when I checked your jotform http://www.jotformeu.com/form/50203682750348

    The form is blank/empty. When I checked on your website, it also shows the issue

    I check your account forms, and I found that the form was on your My Forms Archived folder. 

    The Embedded Form is not visible on the website Image 1 Screenshot 20

     

    Did you archived the form?

    You will need to unarchive it also to make the form work properly on the website using its URL.

    You can use the Revision History tool as well to restore the form to the previous working version.

    user guide: -How-to-View-Form-Revision-History

    I could not determine yet the caused why the current version shows blank form. But using the Revision history to revert to the previous version should restore the form to its working state.

    Hope this help. Let us know if still not resolve.

     

  • IPGProduction
    Replied on October 28, 2015 at 4:48 AM

    Thank you, really thank you for the help.

    I followed the instructions and at the moment is visible.

    Keep under control the form and update you.