What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Number of Submissions Jumping Frequently

    Asked by stylingvic on October 25, 2015 at 08:26 PM

    It shows me that the number of submissions is 1700, but when I view the submissions it's only 107!!!The number of submissions is jumping frequently and is not correct.

     

    This is my second ticket, Please answer as soon as possible.

     

     

    Page URL:
    https://www.mathers.com.au/womens/IR-Comp/

    Submissions and ticket shows
  • Profile Image

    Answered by stylingvic on October 26, 2015 at 12:54 AM

    Can you please help, I have not got any responses yet.

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    JotForm Support

    Answered by mert on October 26, 2015 at 08:22 AM

    Hi,

    First of all, sorry for the trouble we made. Right now, we fixed the problem, your submission numbers should be normal. (Currently, the number is 112.)

     

    Please, recheck the submissions and give us feedback about it.

    Thanks for your understanding.