Problem with submissions number

  • Profile Image
    hkftu
    Asked on October 26, 2015 at 04:17 AM

    I questionnaire responses report shows the number of submissions Submissions than half the number of account displays are not, what is the reason?

     
     
  • Profile Image
    Carina
    Answered on October 26, 2015 at 10:00 AM

    Unfortunately we had a bug with the submissions counter that caused an error on the number displayed.

    This situation is now solved. Please accept our apologies for any inconvenience.

    Your form 52578759580472 has  17 new submissions out of 1913.
    Let us know if we can assist you further.