Wondering why one of the forms is showing 2700+ submissions but only has 174 entries?

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    carey_support
    Asked on October 26, 2015 at 04:31 AM
    Also just wondering why one of the forms is showing 2700+ submissions but only has 174 entries?

    Thanks so much
    Timo Schuring

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    TitusN
    Answered on October 26, 2015 at 04:40 AM

    Hello Timo, 

    I notice that your form - http://www.jotformpro.com/form/52788505824970 - now shows 4K entries while you appear to have 199 actual entries on the form. 

    Our developers are aware of the situation - and are working to resolve it. 

    We'll provide an update on this thread concerning a resolution to the issue. 

    Thank you for your patience. 

     

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    aytekin
    Answered on October 26, 2015 at 04:42 AM

    We have reset your counts. Sorry about this. We are investigating the reason. 

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    aytekin
    Answered on October 26, 2015 at 10:40 AM

    The problem is now fixed. The counts should also be correct now. Thanks for your patience. 

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    carey_support
    Answered on October 26, 2015 at 08:19 PM

    Thanks a lot