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Why is my submission counter different from the number of submissions I have?Asked by hkftu on October 26, 2015 at 05:01 AM
My submission counter for my form reads around 5504. When I go to look at my submissions, only 1920 come up. I'm not sure if this is because the submission counter is wrong or if jotform is somehow dropping submissions. I would really appreciate any help I can get with this as soon as possible.
Submissions counter different submission counter
Sorry for this inconvenience. I have just reviewed your account and only see 18 submission for this month.
If you are still experiencing this, please let us now and we will take another look.