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CTCKAAsked on October 26, 2015 at 5:27 AM
Hi,
One of my forms is linked to my MailChimp account. But it seems that there's some issue with the integration. I have been receiving the JotForm submissions, but these have not been added to MailChimp.
I have checked the integration link on JotForm and it says is still 'Integration Up and Running' but these are not going into MailChimp.
Thanks,
James
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Welvin Support Team LeadReplied on October 26, 2015 at 11:50 AM
Hi James,
I just tried the integration and it's not working because of the Middle Name in your full name field. Please disable that and reintegrate the form to MailChimp.
Thanks
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Welvin Support Team LeadReplied on October 26, 2015 at 12:02 PM
Oh well, I just tried it again will the middle name enabled and it's working for me. Here's my test form https://form.jotform.com/52946566541969. Please try it to your end and I'll let you know.
You can try adding back the middle name and just re-integrate it and then test. See if that works this time.
Thanks
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CTCKAReplied on October 26, 2015 at 12:26 PM
Hi Welvin,
Many thanks for your response.I removed the middle name field and then reintegrated and it now works.
Thanks,
James
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Ashwin JotForm SupportReplied on October 26, 2015 at 1:56 PM
Hello James,
On behalf of my colleague, you are welcome.
I am glad to know that MailChimp integration is now working as expected. Do get back to us if you have any questions.
Thank you!