What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submission Counter is Going Mad

    Asked by electroservicejhb on October 26, 2015 at 05:42 AM

    My submission counter keeps adding this morning and I have no submissions coming in. It just keeps increasing.

    counter submission counter Submissions and
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    JotForm Support

    Answered by mert on October 26, 2015 at 10:29 AM

    Hi there,

    First of all, sorry for the inconvenience. Recently, we had a problem with the submissions; but currently, we have fixed that issue. So, your submissions levels should be back to the normal levels (617) and your account is active. Also, submission climbing is stopped.

    Please, recheck your stats by yourself and let us know, if anything is wrong with it.

     

    Thanks for your understanding.

    Have a nice day.