What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Maintenance

    Asked by eventi on April 14, 2010 at 11:12 AM
    Hello

    when I fill the form appears:

    Maintenance
    JotForm is under maintenance for providing better service. Please bear with us.


    I have to re-create the form?
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    JotForm Founder

    Answered by aytekin on April 14, 2010 at 11:26 AM
    Do you still have this problem? It must be a temporary problem while you were accessing that page. If it still happens, please let me know the URL of the page.
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    Answered by on April 14, 2010 at 12:58 PM


    I have the same problem.

     

    The url is www.fiduspain.com and www.fiduspain.es

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    Answered by on April 14, 2010 at 01:29 PM
    i am unable to access the forum and submit issues.  When I try to request a password change I do not receive the email.  I am able to access my forms but am in a huge bind trying to get my forms operational.  Help?
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    JotForm Founder

    Answered by aytekin on April 14, 2010 at 02:27 PM
    This problem is now fixed. This was a problem only happening on spanish.jotform.com, italian.jotform.com, french.jotform.com etc sites. That's why we didn't catch it before. Sorry about that.
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    Answered by nwdaship on August 30, 2010 at 11:05 PM

    Cannot save form. getting error and html isnt working

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    JotForm Founder

    Answered by aytekin on August 31, 2010 at 01:47 AM

    One of our servers had an hard disk failure. Since it wasn't down completely and only giving errors occasionally, we did not catch this one immediately. We are now looking into the problem.

    JotForm should work fully now since other servers has taken over the load. You should not see any errors any more.