What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how can I edit my payment option

    Asked by LoveMyLessons on January 18, 2012 at 10:28 AM

    I am using Authorize.net but I have received an error that I can't use the subscription format. How can I get in to change the option?

    Also, what option would I use for an application for a one year membership and what option would I use for a reservation  form?


    Thanking you in advance,



    I can't give you the URL yet because it is being transferred at this time.

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    Answered by fxr on January 18, 2012 at 04:53 PM

    You would need to delete your current payment configuation and create a new one if you want to use a different payment processor. 

    Paypal payments provide functionality for both the payment options you describe above. 

    You can learn more about our Paypal integration here

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    Answered by LoveMyLessons on January 18, 2012 at 08:32 PM

    I don't want to use paypal I want to use Authorize.net but I think I set it up wrong because the payments aren't going into my account.

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    JotForm Support

    Answered by NeilVicente on January 18, 2012 at 09:55 PM


    Kindly check my answer in the other thread you opened. Let us know if the solution suggested helps or not.

    Please keep us posted. Thanks!