What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a reason my form is not responsive?

    Asked by unadmin on October 26, 2015 at 12:01 PM

    Is jotform not automatically mobile responsive? My form doesn't look good on the iphone 6. 

    https://form.jotform.com/52845765747976

    Please help!

    Page URL:
    https://form.jotform.com/52845765747976

    not responsive a JotForm Mobile mobile responsive href
  • Profile Image

    Answered by unadmin on October 26, 2015 at 12:39 PM

    Actually it's more relating to the logos at the top when someone is on the first page. The shoeteria graphic gets cropped. The rest of the form seems to be responsive.

  • Profile Image

    Answered by unadmin on October 26, 2015 at 01:18 PM

    Also, area code and phone number are broken into 2 lines.

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    JotForm Support

    Answered by Charlie on October 26, 2015 at 02:40 PM

    Hi,

    Could you try the following methods:

    Method 1: Enable the mobile responsive options in the Designer and in the preferences. Here's a guide: http://www.jotform.com/help/311-How-to-make-Forms-Mobile-Responsive 

    Method 2: You can try adding the mobile responsive widget. Here it is: http://widgets.jotform.com/widget/mobile_responsive 

     

    See which method works best for your form.

    We'll wait for your response.