What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Phones and Tablets

    Asked by Cruiserpatrick on October 26, 2015 at 07:04 PM

    My forms don't work will with phones or tablets but they work fine on a computer.  Is there a way to make my forms more mobile friendly?

    Page URL:
    http://pthompson.cruiseone.com/travel/display_editorial.action?edOid=1<br/>612497150

    and phones My Forms Mobile mobile friendly
  • Profile Image
    JotForm Support

    Answered by Charlie on October 26, 2015 at 11:03 PM

    Hi,

    Upon checking your website, I see that the website itself is not mobile responsive, leaving the form make the adjustment based from the website where it is embedded.

    However,  you could still try to make your form mobile responsive and see if it gives you a better layout. Here are the methods that you can try:

    Method 1: Setting the mobile responsive options in your form builder, here's the guide that you are refer to: http://www.jotform.com/help/311-How-to-make-Forms-Mobile-Responsive 

    Method 2: You can use the mobile responsive widget. Here's the widget: http://widgets.jotform.com/widget/mobile_responsive. And here's the guide: http://www.jotform.com/help/252-How-to-Add-a-Widget-to-your-Form 

     

    If you can add your own viewport in the <head> tag of your website, you can easily try making the website itself mobile responsive by configuring a viewport, here's a link you can follow: https://developers.google.com/speed/docs/insights/ConfigureViewport?hl=en 

     

    I hope that helps.