I changed the form and it isn't updating for the users.

  • Profile Image
    lebaus
    Asked on January 18, 2012 at 03:54 PM

    I have updated a form (secure form) and as a "secure form" it doesn't update for the users. As a non-secure form it does update. Am I doing something wrong? 

  • Profile Image
    lebaus
    Answered on January 18, 2012 at 03:56 PM

    Nevermind, I see that this issue has already been posted. Can't wait to know what's going on.

  • Profile Image
    fxr
    Answered on January 18, 2012 at 04:01 PM

    It may well be related to the installation of a new JotForm server , but I will update you properly when I hear something back.

  • Profile Image
    fxr
    Answered on January 18, 2012 at 06:27 PM

     

    This problem should be fixed now. We had a problem with a replication server, unfortunately, in this instance, our monitoring systems failed to spot a failed process and replication had to be started manually. We are investigating the reasons why this monitoring service also failed.

    If your forms are still not functioning as normal, give it another hour to ensure replication has occured globally, if the problem persists after that time, please report it back to us.  

    Sorry, again for any disruption to normal service.