What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When a client presses submit why am i not getting an email?

    Asked by cjcphotography on October 27, 2015 at 01:11 PM

    when a client is done and presses submit why am i not getting an email of the contract or an alert

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    JotForm Support

    Answered by Mike on October 27, 2015 at 03:37 PM

    Thank you for contacting us.

    According to account email history logs, the messages are being successfully sent. Please check a Spam folder though https://gmail.com.

    If you need any further assistance on this, please let us know.