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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Autocomplete submission

    Asked by krukovskyIM on October 28, 2015 at 09:11 AM


    Please, explain, how to autocomplete payment after buyer fill the form.

    Form is: https://form.jotformeu.com/52993902353360


    Yours, Ilya Krukovsky

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    JotForm Support

    Answered by Charlie on October 28, 2015 at 10:43 AM


    I went ahead and opened your form, I made a test submission. I was redirected to the Paypal payment gateway. So that means the payment integration is properly setup to your form.

    Here's a screencast:


    If you are receiving completed transactions in your Paypal account BUT in JotForm they are marked as "Incomplete Payment", then it's possible that your IPN is not enabled in your Paypal account. Please see the following guide: http://www.jotform.com/help/276-How-to-Enable-IPN-for-Paypal 

    Do let us know if that will resolve the problem.