What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I know my my Data is now being stored on European Servers?

    Asked by glandoreghyc on October 28, 2015 at 04:21 PM
    when I look at the data how do I know it is on the new Europe servers?
    eu safe forms data on eu servers eu servers european servers
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    JotForm Support

    Answered by KadeJM on October 28, 2015 at 04:29 PM

    For your question here about how do you know if the Data is now being stored on European Servers you will find the answer to your questions in our blog below.

    http://www.jotform.com/blog/178-EU-Safe-Forms-Our-Solution-to-the-EU-Safe-Harbor-Invalidation 

    Additionally, to ensure your forms and data are sent and used there it is recommended to use our european login at http://eu.jotform.com/.

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    Answered by glandoreghyc on October 28, 2015 at 04:32 PM

    It is not possible to specify a specific domain to log onto who using the iPad app......

     

    thx john

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    JotForm Support

    Answered by EltonCris on October 28, 2015 at 08:46 PM

    I think that's not possible if you're using the iPad app. I will raise that to our higher team on a separate thread here so it will be considered for future implementation once it's approved.

    I suggest to use a browser for now if you want to login on EU domain.

    Thanks!

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    JotForm Support

    Answered by KadeJM on November 02, 2015 at 09:07 AM

    We would like to let you know that we've now released our solution to Safe Harbor invalidation.

    You may read about it through this link http://www.jotform.com/eu-safe-forms/ and switch your account over to our European Servers.

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    Answered by glandoreghyc on November 02, 2015 at 09:22 AM

    Yes i know this i have already switched, but how do you sign onto the NEW EU servers from the iPad app??????

     

    thx

     

    John

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    JotForm Support

    Answered by EltonCris on November 02, 2015 at 11:38 AM

    Apologies for the confusion, John. We do not have this feature on the iPad app yet but this was already submitted as a feature request on your other thread here http://www.jotform.com/answers/692581. Once it is implemented, we'll surely let you know.

    Regards!