When downgrading a plan from bronze to starter what happens?

  • Profile Image
    burkeresearch
    Asked on October 28, 2015 at 05:02 PM

    If we downgrade a plan from bronze to starter will saved forms remain in the account?

    How about pervious submissions?

    Thanks,

    Nicole

  • Profile Image
    jonathan
    Answered on October 28, 2015 at 08:51 PM

    Hi Nicole,

    When you downgrade the subscription, all existing data will remain. Nothing will be deleted or removed.

    So when you login to your account, you can still view/open all your form submissions.

    Let us know if you need further assistance.