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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When downgrading a plan from bronze to starter what happens?

    Asked by burkeresearch on October 28, 2015 at 05:02 PM

    If we downgrade a plan from bronze to starter will saved forms remain in the account?

    How about pervious submissions?



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    JotForm Support

    Answered by jonathan on October 28, 2015 at 08:51 PM

    Hi Nicole,

    When you downgrade the subscription, all existing data will remain. Nothing will be deleted or removed.

    So when you login to your account, you can still view/open all your form submissions.

    Let us know if you need further assistance.