Forms and email help

  • JaeNet
    Asked on October 28, 2015 at 5:44 PM

    I am wanting to know how I can receive responses from any of my forms to my email (gmail) and to be able to reply to the person(s) through my email (gmail)? How do I coonect my gmail to my forms?

  • Ashwin JotForm Support
    Replied on October 29, 2015 at 1:37 AM

    Hello JaeNet,

    If you want to receive the submission emails to any other email address, you will have to change the "Recipient Email" address of your form's notification email alert. The following guide should help you:

    http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications 

    If you want to reply to the user directly form your email, you should set "Reply-to Email" field to user's /form email address field. Please check the screenshot below:

    Forms and email help Image 1 Screenshot 20

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!