JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If you want to receive the submission emails to any other email address, you will have to change the "Recipient Email" address of your form's notification email alert. The following guide should help you:
If you want to reply to the user directly form your email, you should set "Reply-to Email" field to user's /form email address field. Please check the screenshot below:
Hope this helps.
Do get back to us if you have any questions.