What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Forms and email help

    Asked by JaeNet on October 28, 2015 at 05:44 PM

    I am wanting to know how I can receive responses from any of my forms to my email (gmail) and to be able to reply to the person(s) through my email (gmail)? How do I coonect my gmail to my forms?

  • Profile Image
    JotForm Support

    Answered by ashwin_d on October 29, 2015 at 01:37 AM

    Hello JaeNet,

    If you want to receive the submission emails to any other email address, you will have to change the "Recipient Email" address of your form's notification email alert. The following guide should help you:


    If you want to reply to the user directly form your email, you should set "Reply-to Email" field to user's /form email address field. Please check the screenshot below:


    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!