- ctshingAsked on October 29, 2015 at 02:00 AM
My form is disabled.
I want to login but seems not successful and no email is received when using "lost password" function.
username is ctshing.
Please kindly help. Super thanks.
- JotForm Supportashwin_dAnswered on October 29, 2015 at 08:26 AM
Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.
Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now. Do try to sign in to your account and get back to us if you have any trouble.
- ctshingAnswered on October 29, 2015 at 02:25 PM
Thanks for your reply. Would you please advice how to avoid to be blocked again? Thanks so much.
- JotForm SupportWelvinAnswered on October 29, 2015 at 05:01 PM
Just please don't create a form that would capture a username or email address in a combination of a password field - a form that would ask for login information.