Form is disabled and can't login.

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    Asked on October 29, 2015 at 02:00 AM

    My form is disabled.

    I want to login but seems not successful and no email is received when using "lost password" function.

    username is ctshing.

    Please kindly help. Super thanks.

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    Answered on October 29, 2015 at 08:26 AM

    Hello ctshing,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now. Do try to sign in to your account and get back to us if you have any trouble.

    Thank you!

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    Answered on October 29, 2015 at 02:25 PM

    Thanks for your reply. Would you please advice how to avoid to be blocked again? Thanks so much.

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    Answered on October 29, 2015 at 05:01 PM

    Just please don't create a form that would capture a username or email address in a combination of a password field - a form that would ask for login information.