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    User browser gets frozen when calendar date selection pop ups

    Asked by Zollblitz on October 29, 2015 at 09:51 AM

    Hi there,


    we have been using JotForm quite a while now. Since yesterday, customers address problems regarding the date-field. They´re browser was frozen when trying calender is poping up. Deaktivating the popup was not the solution, btw..

    So, I would be very thankful for every answer, solving this problem.





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    Answered by Zollblitz on October 29, 2015 at 10:27 AM

    Just solved it myself - jused another dateform, found in the widgets-category.



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    JotForm Support

    Answered by Welvin on October 29, 2015 at 01:36 PM

    That's great to know. But did you embed the form to your website? If yes, there's a possibility that a script conflict happened there. Try using our iframe embed method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.


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    Answered by Ben on October 30, 2015 at 06:32 AM

    Awesom! This did the trick! Thanks!


    For some reason the response was not posted on forum, but I was able to find it and I am glad to see that it was such a response :)

    In my colleague's name you are welcome.

    Please do let us know if there is anything else that we can assist you with and we would be happy to do so.