Notification email

  • Profile Image
    Asked on October 29, 2015 at 12:23 PM

    So I have a form I'm using where I want the form submission pdf to be sent to an email address other than mine. I inputted that email address in the question asking which email address it should be sent to. WHen I do the test email, it shows a message that says that the survey was sent to the default email address(which is mine) and doesn't go to the email address entered into the email options page.

    Are there any resolutions to this issue? I have shared a screen shot of what I am referring to. The persons email address I want the submission sent to is but they are being sent to instead.





  • Profile Image
    Answered on October 29, 2015 at 03:22 PM

    When you try to send a test email from the email notifications, this will always send the email to the email that is associated to the account and not to the email recipient.

    Once you have save the notification and submit the form, the email will be sent to to proper recipient.

    Please let us know if this helps or you require further information.