What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Online Payments with JotForm

    Asked by montereypony on January 19, 2012 at 01:19 PM

    I just got notified that my forms with PayPal integration was disabled because I went over my quota with a free account. I just upgraded my account to a monthly, how long does it take for the form to be enabled with PayPal processing?

    Please let me know.

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    Answered by pinoytech on January 19, 2012 at 04:40 PM

    Hi montereypony,

    Upgrades are almost instant. When you complete the purchase, your account should be upgrade as well. If you do not see your limits increased, logout, delete/erase your browsing cache and cookies then log back in.

    For further assitance, please don't hesitate to contact us! Thank you for using JotForm!

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    JotForm Support

    Answered by idarktech on January 19, 2012 at 06:35 PM

    @pinoytech,

    Thanks, helpful as usual.

     

    @montereypony,

    I just checked your account and it was already upgraded to Premium. Kindly relogin your account to view the changes on your quotas. Thank you so much for using JotForm, have a great day!