Online Payments with JotForm

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    Asked on January 19, 2012 at 01:19 PM

    I just got notified that my forms with PayPal integration was disabled because I went over my quota with a free account. I just upgraded my account to a monthly, how long does it take for the form to be enabled with PayPal processing?

    Please let me know.

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    Answered on January 19, 2012 at 04:40 PM

    Hi montereypony,

    Upgrades are almost instant. When you complete the purchase, your account should be upgrade as well. If you do not see your limits increased, logout, delete/erase your browsing cache and cookies then log back in.

    For further assitance, please don't hesitate to contact us! Thank you for using JotForm!

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    Answered on January 19, 2012 at 06:35 PM


    Thanks, helpful as usual.



    I just checked your account and it was already upgraded to Premium. Kindly relogin your account to view the changes on your quotas. Thank you so much for using JotForm, have a great day!