What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    No submissions are sent to my email address

    Asked by imyz1 on October 30, 2015 at 08:16 AM

    HI

    SUBMISSIONS FROM MY SITE ARE NOT BEING RECIEVED TO MY EMAIL.

    LOSING BUSINESS!!!!!!!!!!!

    PLEASE HELP & SOLVE.

     

    REGARDS

    Page URL:
    http://www.lowcosttravels.co.uk/

    Submissions email site solve
  • Profile Image

    Answered by Ben on October 30, 2015 at 11:42 AM

    We apologize for the inconvenience.

    There does seem to be an issue with the emails and our developers are looking into it. My suggestion would be to set your forms with the setup as explained here: How to setup email alerts to prevent email bouncing related issues to see if that resolves the issue for you.

    In the meantime I am raising your thread to our developers so that they can check your account as well while fixing the issue so we will update you through this thread as soon as the issue is resolved.

  • Profile Image

    Answered by imyz1 on October 30, 2015 at 03:06 PM

    Thanks for your help. I await your response.

     

    Regards

  • Profile Image
    JotForm Support

    Answered by Charlie on October 30, 2015 at 04:11 PM

    Hi,

    We have received reports from our developers that the issue has been fixed.

    Please do let us know if you are still experiencing this problem.

    Thank you for your patience and understanding.