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I am not recieving email notifications for my formAsked by TimRayPT on October 30, 2015 at 10:56 AM
I have just created a new form but cannot get the email notifications to work, I have looked through the FAQ guide and i can't figure out how to do it.
Here is the URL:
Your help would be greatly appreciated.
email notifications email new form FAQ jotformeu
Looking at the email logs it seems that your emails are being sent to you and we do not get any notifications of them failing.
I also took a look at your setup and it seem that your setup is OK as well, which leads me to believe that there might be an issue with the emails going into spam or trash folders on your side, so please do check spam, trash and bulk folders of your email account over your email clients and webmail account to make sure that it is not ending up in there.
I also suggest taking a look at this guide: Whitelisting JotMails IP Addresses
Do let us know how it goes.
All working now.
Thanks for the support.
Tim Raybould Personal Training
Great to hear that Tim. Our developers got back to us as well that it is working at this time.
Please do let us know however if you happen to have any further issues and we would be happy to assist with the same.