What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    choose file for upload button on iPhone and iPad does not work

    Asked by bracesport on January 19, 2012 at 03:29 PM

    dropbox integration.. desktop is fine but iPhone and iPad not working

     

    i use jotform to sign up customers within my iPad and iPhone app, its just the selecting of files to upload is not working

    Page URL:
    http://www.my-jazz.com/untitled.html

    Screenshot
    ipad choose file dropbox
  • Profile Image
    JotForm Support

    Answered by Mike_T on January 19, 2012 at 07:07 PM

    Hi Phil,

    Other JotForm users my find helpful the following related thread discussion:

    http://www.jotform.com/answers/36972-Which-iphone-browser-does-allow-upload-of-file-from-phone

    If you have any other questions, just let us know. We will be happy to help you.

  • Profile Image
    JotForm Founder

    Answered by aytekin on August 21, 2012 at 12:13 PM

    Update: We have a possible new solution for the file uploads on iphone/ipad. We have just added a new form field type underPower Tools called Filepicker.io.

    Filepicker.io is a web service that lets your users choose files from the Cloud. Basically what that means is that your users can choose files from their Facebook, Dropbox, Box, Gmail etc. accounts. There is still an option to upload files from a computer.

    So, if you use this new field type most users will upload files from their computer like before, but your users from mobile phone will have some options to pass the file through another app such as dropbox. 

    It is not a perfect solution, we wish we could just make the upload button work on iphone but unfortunately it is not possible. This solution does not make it easy but at least it makes it possible for some of your users. 

    You will need to sign-up (free for 2GB/month) with Filepicker.io and get an API key to use this feature. We have a blog post about it here:

    http://www.jotform.com/blog/61-Filepicker-io-JotForm-Let-Your-Users-Upload-Files-From-the-Cloud