What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Adwords Conversion Tracking Not Working Anymore Even With 1 Pixel Image

    Asked by fradem on January 19, 2012 at 05:08 PM

    All my Jotform based google PPC campaigns stopped receiving conversion trackings since January 17th (I have been using the 1 pixel image method since you got rid of javascript on Thank You pages last summer, whithout warning your customers!).

    Now the 1 pixel method seems to have stop working also. What's happening?

    I already submited a private ticket 12 hours ago and did not get a reply yet. This is a major incident and it does not reflect good on you. I will be waiting for a reply in the next 12 hours.

    Adwords Conversion Tracking is THE indispensable feature I need on my forms. Last time I lost Conversion Tracking was because you changed something on your side. I'm assuming this is the same case because google conversion codes haven't changed and I haven't changed my forms. My work is all messed up because of this!

    I am really, really upset!

    PS: I kept using Jotform because of your iPhone app (I can really keep up to date with iOS instant notifications). But even your app hasn't been updated since late 2009 and everytime you click on Recent Submissions it just crashes. I Whishbox you were more focused on bettering your core stuff like linking to Mailchimp (really? not having mailchimp on board is just getting ridiculous!) or refining your UI, the form styles (really? not even 1 new style in 2 years?) and getting sure your platform has 99,9% uptime!

    Mario Frade
    Lisbon, Portugal 

     

    Page URL:
    http://form.jotform.com/form/2454518860

    Adwords Conversion Tracking tracking
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    JotForm Support

    Answered by fxr on January 19, 2012 at 05:57 PM

    Hello Mario. 

    We will deal with this google conversion issue on your other thread. 

    Thankyou

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    Answered by Carina on May 11, 2015 at 03:54 PM

    We are very excited to announce that today we launched Form Analytics, a new feature that will let you know more about the traffic of your form, as well as platforms used, conversion rates, devices and locations:

    Form Analytics

     jotform form analytics

    You can see here more details:
     
    Let us know if we can assist you further.