What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is FormAnalytics not working anymore?

    Asked by eiermann on October 31, 2015 at 09:20 PM

    I can see that over the last week it hasn’t tracked anything although there were submissions on daily basis. Also the conversion rate is wrong :-/

     

    not working anymore Submissions JotForm uploads png
  • Profile Image
    JotForm Support

    Answered by BDAVID on October 31, 2015 at 09:50 PM

    I can see what mean:

    I will report this to our second level, you will be notified via this thread about any updates.

  • Profile Image
    JotForm Developer

    Answered by mustafa on November 09, 2015 at 04:34 AM

    Hi,

    Sorry for the late response. We have made some fixes and analytics data seems ok now. Thanks for your cooperation.

     

    Regards.