- kellyfisherAsked on November 01, 2015 at 02:04 AM
I am setting up my first form. I did some tests on attaching a word doc and a PNG file. When I emailed it and clicked on the links, the .doc wouldn't download (said can't find link). The .png was okay. For this need I need to be able to get .doc, .xls, and .pdf files when the company makes requests.
Thanks in advance.
- AnthonyAnswered on November 01, 2015 at 02:57 AM
Have you tried the suggestions in this user guide?
There's also a short video showing how to allow specific file types.
- JotForm SupportabajanAnswered on November 01, 2015 at 04:24 AM
Does the same thing happen when the document's link is clicked in the form's submission records? When I used that method the ID Introduction ... document downloaded okay.
We'll await your reply.
@Anthony Thanks for your input.